Privacy Policy

This Privacy Policy describes how Global Fiberglass Company ("we", "us", "our") — an industrial FRP/GRP engineering company established in 1978, headquartered at 33-A, Street No.2, Shahzad Colony, Satiana Road, Faisalabad, Pakistan — collects, uses, and protects the personal data of visitors and clients who interact with our website at globalfiberglass.pk.

By accessing or using our website, submitting an enquiry, requesting a quote, or engaging our services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

We collect only the information necessary to respond to your enquiries, provide our services, and improve your experience on our website. The types of data we may collect include:

We process your personal data only for legitimate, specified purposes. We will never use your data in a way that is incompatible with the reason it was originally provided. Our uses include:

• 💬Responding to Enquiries: To contact you in response to quote requests, project enquiries, technical support questions, or general communications submitted through the website.
• 📦Order Fulfilment: To process, manufacture, and deliver FRP/GRP products and engineering services as agreed in project contracts.
• 📊Website Improvement: To analyse usage patterns and improve the functionality, content, and user experience of globalfiberglass.pk.
• 📧Marketing Communications: To send relevant updates, new product information, or industry news — only if you have explicitly opted in to receive such communications.
• 📋Legal Compliance: To comply with applicable laws, regulations, court orders, or legal processes in Pakistan or other applicable jurisdictions.
• 🔐Security & Fraud Prevention: To detect and prevent fraudulent activity, unauthorised access, and other harmful activities on our website and systems.
• 🌍International Projects: For clients in UAE, Saudi Arabia, or other regions, your data may be used to facilitate international logistics, shipping documentation, and export compliance.

Global Fiberglass Company does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share data only in the following limited circumstances:

• 🚚Logistics & Delivery Partners: When processing international shipments, we may share your delivery address and contact details with freight and logistics providers solely to fulfil your order.
• 💻Technology Service Providers: Our website hosting, email, and analytics providers may process limited usage data on our behalf under strict data processing agreements.
• ⚖️Legal Requirements: We may disclose your data if required to do so by law, court order, or in response to a lawful request by Pakistani public authorities or regulatory bodies.
• 🏢Business Transfers: In the event of a company merger, acquisition, or asset sale, your data may be transferred as part of the transaction. You will be notified in advance of any such change.
• ✅With Your Consent: We will share your data with any other third party only when you have given us explicit, informed consent to do so.

All third parties with whom we share data are required to maintain the confidentiality and security of the information and to use it only for the specified purpose.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and provide relevant content. A cookie is a small text file placed on your device when you visit a website.

You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website. For more information, visit www.allaboutcookies.org.

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

• 🔐SSL Encryption: Our website uses industry-standard SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our server.
• 👥Access Controls: Access to personal data is restricted to authorised personnel only, on a strict need-to-know basis.
• 🖥️Secure Hosting: Our website is hosted on secure servers with firewalls, regular security patching, and malware protection.
• 📁Physical Security: Physical records containing client data are stored securely and accessible only by authorised staff at our Faisalabad office.
• ⚠️Breach Notification: In the unlikely event of a data breach that affects your rights, we will notify relevant parties promptly and take immediate remedial action.

You have the following rights with respect to your personal data held by Global Fiberglass Company. To exercise any of these rights, contact us at info@globalfiberglass.pk. We will respond within 14 business days.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention periods are:

When data is no longer required, it is securely deleted from our systems or anonymised so that it can no longer identify you personally.

The website globalfiberglass.pk and all services provided by Global Fiberglass Company are intended exclusively for business and industrial use by adults and professionals. We do not knowingly collect personal data from individuals under the age of 18.

If you are a parent or guardian and believe that a minor has submitted personal information to us through this website, please contact us immediately at info@globalfiberglass.pk and we will promptly delete such data from our records.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we will revise the "Last Updated" date at the top of this page.

For material changes that significantly affect how we handle your data, we will make reasonable efforts to notify affected users via email or a prominent notice on the website prior to the change taking effect.

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our team through the following channels. We aim to respond to all privacy-related requests within 14 business days.

• 🏢Company: Global Fiberglass Company
• 📍Address: 33-A, Street No.2, Shahzad Colony, Satiana Road, Faisalabad, Punjab, Pakistan
• ✉️Email: info@globalfiberglass.pk
• 📞Marketing Manager: Umar Fiaz — +92-320-6407732
• 📞Director Technical: Farzand Ali — +92-300-6640751
• 🌐Website: globalfiberglass.pk

Please include "Privacy Request" in the subject line of any email for faster routing to the appropriate team member.